[Resolved] Croma — Installation not done for purchase of tv online

lakshmi balan22

Oct 30, 2022

Address:

A/11, JEEVAN VIKAS COLONY BEHIND ARYA SAMAJ MANDIR SAROJINI STREET SANTACRUZ WEST

Dear sir,
It is over 15 days that installation of lg tv purchase from croma is not done despite of serval online and telephonic complaints. Each time new complaint is opened and old one is shown as resolved. Very irritating and bad experiance with croma. If you people really care please get back to me on
[protected]
86558774

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Dec 16, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2022

Croma Customer Care's response Hi Lakshmi, we are sorry for the delay in getting the product installed. We have made a note of your concern and your contact details. We will get this checked.

Verified Support

Nov 14, 2022

Croma Customer Care's response Hello Lakshmi, as per the update from our team we believe that the product has been installed and your concern is resolved.