[Resolved] Croma — Interest cashback not received

[Resolved] Croma — Interest cashback not received

A adv.yogi from Chandigarh, Punjab Jul 13, 2022 Jul 18, 2022 This thread was updated on Jul 18, 2022

I had purchased one laptop from the esteemed company croma on no cost emi and it was agreed that the interest would be refunded after 90 days of purchase. It is pertinent to mention here that the laptop was purchased on 16.3.2022, but the interest has not been refunded by the croma inspite of several calls on customer care. My service request no is SR[protected]. I would like to say that such a poor service from such a big company was not expected by me. Was this information helpful? No (0) Yes (0)
Aug 19, 2022 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jul 15, 2022 Croma Customer Care's response We are very sorry for the hassled purchase experience. We will check your details and let you know what can be done with regard to your refund request. Our customer service team will reach out to you. Verified Support Jul 18, 2022 Croma Customer Care's response Dear Customer, we tried to reach you at the given number but couldn't get through. Please be informed that we have initiated an EGV (Electronic Gift Voucher) of Rs 1000 as a compensation. Please let us know if you need any further assistance.
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