Croma — IPhone 13

I went to Croma store on 11th April in Supela, Bhilai C.G. 490023 to buy IPhone 13 & gave advance of it one day prior because they said that then only the color i wanted will come. Next day when I went there they told me that they forgot to place order for that, after some discussion he said he will arrange for that color but I have to wait for another 6-7 hours. As I wanted it that day only because I had to travel to Pune and the payment method that I chose was finance basis, the store manager called me after 6 hours & that moment the process of taking finance started. It was around 9:30 p.m. and then they started taking time & after asking a lot finally they said that the phone has arrived but the IMEI number is showing sold for that particular handset.

Instead of accepting there mistake they started blaming me that you could have done payment in afternoon. So now my question is without looking at the phone how can I even make payment for it.

So basically this was my experience with Croma & Thank you for succesfully wasting my time & lending me into this problem of not having proper phone while travelling to other city.