Croma — Laptop warranty and other emi issue

asif khan2

Mar 4, 2024

Address:

22b chandigarh croma

Sir i bought a laptop from chandigarh 22b croma and the total amount is 44500 but they charge me 52000 something and aslo told me this 0 cost emi and warranty is 1 year bt i receive a old product the warranty is 6 month remaining showing and i aslo contact him for warranty case they told me within 15 days your warranty will be automactic extended bt no result i found and today i checked the invoice of my laptop is 44500 rs bt they charge me 52500 rs i dont know why they cheated me
please help me

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Croma Customer Care

from Mumbai, Maharashtra

Mar 9, 2024

Verified Support

Hi, this is certainly not the Croma experience we wish for you to have. As per our processes, we request that you kindly submit the product to a Croma store near you. Our team will then submit it at the brand's service center and based on their observations, we shall proceed with the resolution of your concerns.