[Resolved] Croma — LED Display replacement not done | |||
I Mukesh Kapadia(Mob no:[protected]), had purchased an LED TV Croma CREL7315 on 11/10/2013 with 2 year extended warranty with Invoice no:SLF02A[protected]. I have raised a complaint (MUM280915FS00054) for the same on 27/09/2015 about TV not working. For which technician attended on 28/09/2015 and told me that the LED Display panel needs to be replaced and it may take a week. But it has been almost 19 days since the technician visit and continuous complaining from my side regarding the matter to croma customer care, but still the complaint has not been resolved till date. I want to file complaint against the company in consumer court for the inconvenience and the waste of my D2H service money I had paid and cannot use as the TV is not working. Was this information helpful? | |||
May 29, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Dear mukesh.kapadia55,
Hope your concern has been addressed.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Hope your concern has been addressed.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
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