[Resolved]  Croma — Mismatch in serial number

I've recently purchased a TV from Croma online and just within 3 months it turns out the worse.

I've raise for MI support amd after comming here they say that the serial number is not exactly matching with invoice. (TV has a different serial number and the invoice they provided have a different serial due to which the MI support says they can't repair the TV.

It's been 2 weeks we are continuously following with Croma online and near by store both says we can't do anyth. I don't understand who the hell will refund my 30K and extra 4K that I paid for 2 years warranty.

It looks totally fruadlant by both CROMA and MI where they deliver something and provide wrong serial number so that they don't have to provide any srevices and they can just loot people money. I want to file a consumer complaint against CROMA online.
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Nov 7, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2022
Croma Customer Care's response
Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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