[Resolved]  Croma — missguided about the gst availing facility

Address:122002

We have purchased a fridge from croma, so on the bill they have mentioned customer gst no. Without saying anything and they were telling that you can avail the gst etc.

And when we had filed the gst then it was not showing which means they hv collected the tax from me and they have not deposited, thats totally wrong and unethical.

Also when i rushed to the store the guy told me that igst has stopped and they can't do anything about it. Really??

But they never charged igst on my bill, also if they have taken cgst and sgst then should file with my gst number, more or less they are taking the tax from customers and not
Depositing to the government, and when you complain then they will be really inconvnient and will resolve your query without asking you.

Its really sad they are so dominating and taking the advantage of innocent customers.

I would never ever visit them, they are cheaters.
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Nov 12, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Croma Customer Care's response
Dear Rupali(palirupalitiwari),

We regret the inconvenience. We have escalated your concern to our team. Please be assured, an update will be shared with you soon.

Croma, Making Every Day Brighter
Verified Support
Oct 01, 2018
Croma Customer Care's response
Dear Rupali(palirupalitiwari),

We hope your issue has been resolved now. Please feel free to contact us in case you need any further assistance.

Croma, Making Every Day Brighter
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