[Resolved] Croma — my rs.10000 croma gift card expired

Harish Dash

from Bengaluru, Karnataka

Address:	560100
Website:	www.croma.com

I have bought a rs.10000 gift card and now the gift card is showing expired. I know that i should have remembered to utilize the giftcard within the a specific time, but forgetting not to use my cash card doesn't mean croma has the right to take my money. I never expect it from a tata group company. Gift cards are like cash locked for a purpose, and should not be allowed to be expired. Request croma to please look into the issue and activate my card so that i can make a purchase.

Was this information helpful?

No (0)

Yes (0)

Dec 21, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Croma Customer Care's response Dear Harish,

We apologize for the inconvenience. Kindly help us with your contact details so that our team can assist at the earliest.

Croma, Making Every Day Brighter

Verified Support

Nov 20, 2018

Croma Customer Care's response Dear Harish,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday