[Resolved] Croma — No response at store

Ameer@2508

from Hyderabad, Telangana

Address:

Santosh Nagar, Hyderabad

I, Ameeruddin contact your call centre regarding Usha Food Processor FP3811.. I received calls from Karmanghat & Kukatpally Branch. As I stay at Santosh Nagar near to Karmanghat I spoke with Mr.Lalu Prasad on 19th Dec, 2020 in afternoon time, he confirmed me product is available. I spoke with him 3 times and told him I'll visit to store after my office time around 9pm. When I started to Croma Store at 8.45pm and call him, he told me Product is ready available come to Store. When I gone there after 30 mins he is told me Product is not available. Even that store Manager also not giving any response. As a Existing Customer of Croma i didn't expect This type of experience at Your Store. I am sorry to say there is no Time Value & respect of Customers

Thanks & Regards,

Md.Ameeruddin
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2021

Croma Customer Care's response Hello, we regret to hear about your unpleasant experience, we will definitely convey your feedback to the concerned team. We request you to kindly reach out to us via email at [protected]@croma.com in case you need further support.