[Resolved]  Croma — No service response for under waranttee product of CROMA

CROMA LED HDR Android 32IN EL7370 3YWRTY (HSN[protected]
Product Id:: 233701
15, 490.00
QTY : 01
Delivered on 3 January 2022
1 Yr Ongo EW Televisions 15K 20K New (HSN-998716)
Product Id:: 207446
599.00
QTY : 01

Above TV has problem with remote and I registered complaint on 26th July but intentionally tata service center cancelling complaint without resolving. Again I raised complaint on 30th July which was attended by service person and went away. He told that new remote will be issued to you within 3 days maximum. But till date no response. And all of sudden again service center has cancelled complaint. I literally upsate this is the way customer will be deal by TATA having so reputed brand and trust of customer for reliability. It just 6 months passed to purchase product which having 3 years waranntee and I took enteded waranttee of another 1 year. But, looks like TATA not bother to serve customer. I need my product now to get return and refund my full money as TATA failed to provide customer service within waranttee. Even I called customer care two times but no support and help received by them.