[Resolved] Croma — No update about the delivery date which keeps on changing itself | |
I purchased a macbook on 03/10/21 through Croma website. It has already been 4 days from the promised delivery date, and I still don't have my product. I was warned by my colleagues about Tata's bad customer service and I am facing it now. The date for delivery keeps on changing without any update. I raised a complaint yesterday with the reference no: SR[protected]. I received a call today that I will receive my product by 6 PM today. Then I contacted customer service again, and the person tools me that I will have to wait by 9 PM, I wanted and still no go. He promised me a callback within 1-2 hours, no callback received. and now I am worried about the other things that I ordered. Was this information helpful? | |
Nov 19, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 13, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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