[Resolved]  Croma — nokia 3.1 plus product started creating issue in touch/cursor movement

Address:

kalyanagar branch , Bangalore, Karnataka, 560043, 560043

I have purchased nokia 3.1 plus in your store which was your representative suggested and motivated me to purchase the bloody model with extended warranty sold by croma. Initially it was working fine after two months the product started creating issue in touch/cursor movement not moving up and down.in you tube i am not able make forward the cursor with this product.
With this issue i visited your store your where i am purchased the product near kalyanagar branch, bangalore, karnataka, 560043. I explained my issue one of your manager mr. Shabhaz, he washed his hand crome can’t do any thing we will send it to nokia show room they will take a call. I didn’t trust nokia but i trusted croma based on trust only i purchased croma tv, cooler, and mobile and i have plan to buy croma home theatre and air conditioner but i lost trust when croma washing their hand.
Coming to the point what was the solution for my issue i don’t want that bloody product i want refund or other product. I am expecting the positive response from croma. Do you want me to be customer or not if croma cant do anything with this issue i have to through the mobile infont of croma store where is purchased.
Ranjith
[protected].