[Resolved]  Croma — Non delivery of product despite various complaints

Address:

Gurgaon, Haryana

I have made a purchase from your sector-29 gurgaon shop yesterday invoice number-SLF02A[protected], and was promised product delivery latest by today 11.30 am as the same is mentioned in my invoice.
I have been contacting your customer service representatives from the morning but no one has a clue as to why the product is not delivered or when it would be delivered, I have been given various timelines for call back but in vain coz no one even bothered to contact me back from your side.
The last resort is to document the issue as no one on your call centers are trained to address issues like this(kindly listen to the epic conversations i had with your call centre reps)
Just for the sake I am listing my number and am wishing that someone responsible might come across this incident and revert/action to me back.
No one from your end is bothered to reply and address my concern(trail mail), Don't know even after paying for the product the customer has to struggle to get his product delivered Its highly unprofessional behavior that despite of various complaints through IVR and emails still no one has replied or proposed a suitable answer for this issue.