[Resolved]  Croma — Not getting any resolution

I had purchased refrigerator from Croma Rajauri Garden Store. I faced many issue ever since I had purchased this product. It has already been replaced one time. However, I got same issues after replacement. The product is already in Extended warranty. I raised multiple complaints but didn't get any resolution from croma. They just align technician and repaired the product but same issue reoccurring. It's been more than a month but i didn't get any resolution. As this product already repaired many times but the same issue is persisting again and again. I have asked them to exchange the product as the product under extended warranty. They said me to reach out to Onsitego. I had raised complaint in onsitego multiple times. Multiple times technician visited and multiple times product has been repaired, But they didn't resolve the issue. I am very frustrated

Purchased From : Croma
Extended warranty provided by croma from Onsite go.
Refrigerator Brand - Whirlpool
Refrigerator Type - Whirlpool triple door refrigerator
Refrigerator under Extended warranty.

Issue : Ice forming in freeze compartment, water, milk and every liquid material gets freeze, food spoiled. The Temperature of freez section goes down to -10 degree Celsius and the body of refrigerator gets hot and the temperature of body goes 60 degree Celsius.

I have shared all proofs to croma and Onsitego as well. The Technician who visited, he saw the live proof of formation of ice in freeze compartment and diagnose the issues but the same issue persisting again and again. firstly compressor has gone faulty because of more cooling and then they changed the thermostat and after that technician repaired the thermostat and after that technician forcely stopped the compressor pressure due to which the refrigerator started getting hot approx 60 degree temperature of body.
They just entertaining me daily basis that technician will visit and rectify your issue then technician will repair but no response. They just unnecessary delaying every time and not providing service. So I need refund for this refrigerator. Please help me to solve my issue. I had tried a lot from last month but no resolution.