[Resolved] Croma — Not given response from croma

Pritam Tyagi

Mar 28, 2023

Address:	Delivered From Gurugram DC-D54, INFINITI RETAIL LIMITED, TATA CROMA, C/O. EMPORIUM INDUSTRIAL PARKS (INDIA) PVT LTD, ESR SOHNA WAREHOUSING AND LOGISTI
Website:	www.croma.com

Delivered From
Gurugram DC-D54,
INFINITI RETAIL LIMITED, TATA
CROMA, C/O. EMPORIUM
INDUSTRIAL PARKS (INDIA) PVT
LTD, ESR SOHNA WAREHOUSING
AND LOGISTICS PARK
GURUGRAM,
HARYANA-06,
122103,
Dear sir,

I purchased a iPhone 14pro max and a charger on against order id[protected]. And my billing address is

J R ENTERPRISES

K-1202, Hawellia valancia homes

Greater Noida west, Noida extension

201306

GST-09BNQPT7084M1ZR

N this is already updated on your website.

BT I GET THE BILL ON PRITAM TYAGI NAME AND BILL I WANT ON J R ENTERPRISES.

Plz update it as soon as possible.I m waiting for your. reply

It’s mistake from your side not mine side.Already billing address was OM my company name before order. Change it otherwise I ll go to consumer court.

+4 photos

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May 18, 2023

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2023

Croma Customer Care's response Hello Pritam, we have made a note of your concern and order details. Kindly allow us sometime to get this checked with our teams and we will update you at the earliest.