[Resolved]  Croma — Not good in customer care and Delivery of purchased product

Address:

Bangalore, Karnataka

After the lucrative free gift I bought the Mac book pro but did not received after 30 days.I have purchased the product on 28.12.2013 for the new year to enjoy with my family. But there is no feed back from the croma retail out let .They said the product can be deliver after reaching to them. After visiting the croma store 4-5 times I have decided to have the complain. After the complain the had taken 5 days and the below mail comes for solving the matter.But its already near to 40 days and they are harassing the people like this.I request all my reader to avoid croma retail for any such deals for purchase any product. Please find the mail from the manager too... Dear Mr. Pranab, This is in reference to the offer extended on purchase of Macbook in Marathahalli during Christmas. First of all sorry for the inconvenience caused to you, waiting for the Denon Speaker for so many days. My kind apology on behalf of me and my team. Subsequent to the discussion we had, I had a chat internally with team and I am communicated that the same is expected to reach us by 10th of February. I shall personally follow up and ensure to deliver the same immediately on receipt of same. Once again sorry for the inconvenience caused Mr. Pranab. Thanks and regards, Rajgopalan| Sr. Area Manager @Is it enough for any customer or he/she want the product with stipulated time.