[Resolved]  Croma — Not received cashback on Iphone 11

I have purchased Iphone 11 128gb purple from croma (kondapur) Hyderabad
Purchased was done on SBI Credit card nd was said will get 4000 thousand cashback after 120days now it's more than 150days still not recieved when I ask in the showroom at service desk they r asking me to call sbi bank nd provide us with some complain no when I call them they r asking to go to dealer where u have purchased kindly solve my issue as soon as possible
As a customer i was expecting some good service frm croma nd i am still confident that my query will be attent soon nd i will be reverted ASAP
CONTACT: NO [protected]