Croma — Not update Poor Service Hitachi Ac installation

Kapilvohra

from Kharar, Punjab

Aug 13, 2022

Address:

1050 Gillco heights Sec 127 Kharar punjab

I had bought a 3 Hitachi 1.5 ton 3 star Window AC having model no.
HITACHI INV/AC 1.5T RSQG318HFEOF 3S from croma, sec 22 chandigarh

purchased on 11 july . The product was delivered on 24th july, installed on 28th july.after installation we came to know out of 3 AC, one ac indore unit not fitted as per position and second outdoor unit was not fitted ( misaligned) properly.
I am requesting croma Customer Care to resolve the problem on 7th august but my request closed without giving any resolution. I call croma Customer Care 2 to 3 times daily they assure me "Dear Customer your problem will resolve within next 24 hr". Whenever I call them I get same reply.but no one take any initiate to solve the problem. i again request you to please take care of this. otherwise i have to raised further.

complaint no : BOF070822FS01072

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Croma customer support has been notified about the posted complaint.