[Resolved] Croma — not yet received my products not received any refund even after 6 months | |||||
In February 2018 I pre booked few gift cards from Malad croma store palm court complex while placing order I sent them advance cash as bank transfer to book the order next day got a call that I need to do complete payment so that I will receive my gift cards asap so I made full payment of 1.5 lakhs but didn't got response from them for at least 10-15 days always told me there is some issue in their store so delivery will be delayed being a regular buyer I faced such issue many times so told them I will wait but now it's more than 6 mnths everytime they come up with some or the other excuse nd not refunding my amount nor giving delivery Now I m not interested in product I need my refund else I already started legal process to take my refund Was this information helpful? | |||||
Oct 14, 2018 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Sep 08, 2018 Croma Customer Care's response Dear Customer (Chiruda), We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number( if any ) at https://bit.ly/2L9ilGr so that our team can assist at the earliest. Thanks. Croma, Making Every Day Brighter Verified Support Sep 11, 2018 Croma Customer Care's response Dear Customer(Chiruda), We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest. Croma, Making Every Day Brighter | |||||
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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