[Resolved]  Croma — one time screen replacement of phone

Address:

kurla phoenix marketcity, Mumbai City, Maharashtra

So this employee told me that we will get one time screen replacement by samsung if damaged within 12 months (Only pay gst rs 990) now this is the 10th month (May 2019) since i have bought my samsung galaxy j8 worth 19, 000 rs and the screen has broken (Because it fell on the ground), croma is now telling me that the service was only for 9 months and i had written all what the salesman had told me back then (July2018)... They are not accepting the salesman's mistake and telling me to pay the full amount, (Rs 6800) i want them to replace the screen and i am ready to pay rs 990 as gst.