[Resolved] Croma — Order[protected] not delivered

hariprasath0307

from Chennai, Tamil Nadu

Aug 5, 2022

Address:

Chennai

I have placed my Order ID:[protected] Preethi mixer grinder on 30th July from Croma online and expected delivery date was 2nd Aug.

I have not received the product still but the status of delivery in Croma website is showing as Delivered. But as of now no one have contacted me for delivery of my product.

When I contacted customer care I am not getting any info regarding whom they have delivered or proof of delivery or the contact person who delivered the product.

It's really pathetic to see a customer support in this way from a Tata group. Please help me in getting my product.

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Aug 8, 2022

Complaint marked as Resolved

Product delivered now thank you for your support.

Croma customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2022

Croma Customer Care's response Hello, this is not the experience we would have liked you to have. We have made a note of your order details and we will get this checked.