[Resolved]  Croma — Order not delivered yet

I have placed order at Croma on 3rd of Oct and I was given a delivery date as 9th of Oct. Unfortunately Croma has not even dispatched my order till 8th Oct, Neither their customer care is capable to handle the query. I have been trying to get support from their customer care but they people are clueless. After endless follow up, I got nothing as of now.

I strongly recommend not to go with Croma online. They have the most pathetic services, they need to improve a lot.
Was this information helpful?
No (0)
Yes (5)
Nov 19, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3222
    Pending
    405
    Resolved
    2289
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information