[Resolved] Croma — Ordered IPad from Croma Website, past 5 days of delivery date, still no news of product

[Resolved] Croma — Ordered IPad from Croma Website, past 5 days of delivery date, still no news of product

S surajria May 29, 2021 Jun 8, 2021 This thread was updated on Jun 8, 2021

I had ordered iPad from Croma website on 22nd May. It was supposed to be delivered on 25th. Today is 29th, still no clue of the product. It was prepaid order, the payment has been deducted. I have called them numerous times, all they say is they will call me within 24 hours. Some said invoice has not been generated. Totally frustrated. I forwarded them the order confirmation I got. Also tagged them on twitter, still no proper response. Was this information helpful? No (0) Yes (1)
Aug 9, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint.
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surajria

May 29, 2021

order# is[protected]

akshataprs

Jun 8, 2021

Same here. Even I bought an iPad. The customer care service is pathetic. No reply, no updates. I wonder when my order will arrive! Has your order been delivered to you?

Croma Customer Care

from Mumbai, Maharashtra

Jun 8, 2021

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.