[Resolved]  Croma — overpricing while clearing cart and no resolution post complaint

Team, my concern doesn't need anyone to present at my home address.

While paying for the laptop rs.1000 added extra. I didn't processed since price got auto increased later 500 coupun provided by croma to clear the cart. This is kind of cheating. While placing order it was showing 13% off and the effective price is 42990 (Snapshot attached, prior to ordering this laptop i had sent the snap to my family for confirmation) however while paying i paid 43490 saying 500 discount provided to clear the card. I had no option but to place the order thinking i would discuss this. Mr. Amarjit from akshar plaza is aware about my concern and the person who called for delivery confirmation is aware of it.

Pls give justice an refund my extra paid money back to account (If cart discount added for clearance then the amount is[protected]= 42490) however i paid 43490 (, rs.1000 extra).

No resolution till date.

Thanks
Somanath sahoo
[protected]
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    3217
    Pending
    466
    Resolved
    2225
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information