[Resolved] Croma — Poor service by croma and ifb ... 6 months to do servicing of dishwasher | |||||
Rajagopal plot no.3 anjenayar nagar, katcherimalai water tank, zameen pallavaram, chennai 43 with respect to servicing of my ifb dish washer machine, which i bought on[protected] for which i booked many complaints and no person have attended the fault . even the last fault complaint should be open but ifb and your company is cheating us without repairing it you have closed the service call. -- i request you to attend the fault immediately, for which you have received extended warranty amount as per the extended warranty code 172709. moreover the machine itself has 2 years warranty as per your papers.. i expecting you to replace the machine wholly if it is not done within this week as already we have suffered a lot without dishwasher and paid around 30000/. to your firm. i.rajagopal / [protected] / [protected] // inv. no. slf[protected] Was this information helpful? | |||||
May 24, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||||
2 Comments | |||||
Comments
Dear Customer,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
76%
Complaints
3223
Pending
405
Resolved
2289
View all 3223 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma