[Resolved]  Croma — poor - service coordination.

Address:Chennai, Tamil Nadu

Dear Sir, We had purchased a CROMA 190L Refrigeration vide your Invoice No. SLFO2A[protected] dt.[protected]. Now we had some problem in the refrigeration so we complaint through customer care. The Complaint No. CH1140515 FF00004 dt.14-5-15. But so far no any proper response & service co-ordination with your service teams. We are suffering for the past one month due your non co-operation and irresponsible activities. If you can’t able to rectify the problem . Please inform to us. We will take necessary actions for further processings. Thanking you, S.BALU [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Balu,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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