[Resolved]  Croma — Price difference offer not provided and tell lies

Hlo sir/maam,
On 12 August 2022, I visted Croma store and its distance from my home to store approx 70 km. For buying a laptop HP Victus 16 e when I visited store firstly I saw the prices was changed from the Croma online website and store approx 4 thousand rupees. They told me I will give you a extra benifits they show me a onikuma 5 in 1 set. But when I will decide to purchase that at that time they told me I will not provide this offer. And the offer products aren't available even though they were there only.
I didn't like the behaviour of the employee. If the product isn't available then why they show me these offer products and even I have seen that the offer products were available there. I too have the video of the employee denying that the offer products aren't available even though they were there.
If they don't want to give the offer products then why they told me to give these offer products. I can also spent my precious time on another store also from where I can get the product but I choose your store for buying. I am really disappointed by this. And further I'll not refer your store to anyone for buying anything.
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Sep 19, 2022
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2022
Croma Customer Care's response
Hello, we are sorry to hear about your concern. Please get in touch with us at[protected] or write to us at [protected]@croma.com for further support.
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