[Resolved]  Croma — Product still not delivered after 6 days

Address:

DLF MALL< SAKET<NEW DELHI

I purchased a samsung 65 inch neo qled 65 inch tv on 17th of june from croma at dlf mall, saket, new delhi ... but till date i have not received any update, confirmation either via email or mobile phone message about its purchase validity, the croma executive suresh and senior executive akash jha despite of me calling them several times dont pick or reply back... i need to know the whereabouts of my purchased product and its purchase bill/confirmation through email and wssp or message ( to be sent by croma or samsung) ..tv has costed me more than 1.5 lacs of rupees and i have the right as a consumer to know where is my purchase... i have been harassed and bullied by above mentioned croma staff and i wow never to make any purchase through croma in future..i had been a loyal croma customer for several years making several lacs worth appliance purchase but the company has let me down as a customer ..my mobile number is [protected], [protected]@gmail.com is my email id..thanks amitanshu jain