Croma — Product they have mentioned it's DELIVERED but its not !!!

Croma — Product they have mentioned it's DELIVERED but its not !!!

V VINAYKUMAR RY Jun 13, 2023 Jun 13, 2023 This thread was updated on Jun 13, 2023

Hi I have ordered zunVolt shimmer 120cm 3 blade ceiling fan on 29th may 2023 order id :TC[protected] through TATA neu app. on 30th may they have mentioned its DELIVERED but its not. i have called customer care and raise the issue and waited . on 3rd june again its mentioned it's DELIVERED but its not. again i called customer care and raise the issue and waited . AFTER 2 days I got call from croma customer support arguing with me saying product is delivered to me on 30/05/2023 . I told him it's not delivered to me and asked him you guys have any proof regarding it.!? He just disconnected the call 😶 He says it's delivered on 30th then on 3rd again why they try to deliver??? please find the attachments' for this. On this i write mail to them till now nothing happened!!! They are not addressing the issue i felt they are just trying to close it without solving it +2 photos Was this information helpful? No (0) Yes (0)
Croma customer support has been notified about the posted complaint.
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Croma Customer Care

from Mumbai, Maharashtra

Jun 13, 2023

Verified Support

Hello Vinay, we apologize for the inconvenience. Hassle with product delivery is not the Croma experience we wish for you to have. We request you to reach out to our customer care team at [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.