Croma — Received empty box from Croma Online order

I order "logitech Pebble Wireless Optical Mouse" from Croma online portal on 30th March 2023 and on 1st April I received the product but the package had empty mouse box. I raised ticket with Croma on 1st April and there is no response for last 7 days. I also attached the picture o[censored]nboxing but they are not responding to my request.
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Hello Satheesh, we are sorry to hear about your concern. We request you to reach out to our customer care team at [protected] or write an email to [protected]@croma.com. Alternatively, you can also visit the nearest Croma store along with the package and the invoice copy, and our team will assist you with the resolution of your concerns.

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