[Resolved]  Croma — refrigerator issues of liebherr company purchased on[protected]

Address:

Mumbai City, Maharashtra

Sir,

Inspite of our regular follow up regarding issues related to complete stop of cooling of refridgerator there are non reply/not satisfactory reponse given by croma co and libherr.
New refridgerator purchased on[protected] and delivered on[protected]. Colling stopped by refridgerator on[protected]. I was complaint lodged on[protected]. Technician came to visit on[protected] at my home and given report to company for complete stop of cooling same day i:e[protected] i was also given suggession in writting for replacement for the same due to premature stop of cooling (Within 50 days after delivered).

Further, on[protected] on telephone talk with croma customer service, he told that we are unable to respond of your issues and we are going to close your complaint without further delay and respond. I was asked him, you are not resolved my issue, why/how you are going to close my pending complaint?
His answer-i was unable to resolve. I was advised him to go to libherr co or if you and your company not able to resolve. Than take your refrigerator and refund my money.

Henceforth, i request you to kindly look after the matter and resolve the issue without further delay.

Regards,
Ravindra kumar
Mob no. [protected]