Croma — Refund not received : For Iphone

Website:www.croma.com

Tried buying the "Apple iPhone 13 mini" from your website . For the 19-Apr-2022 transaction invoice was not generated hence the order got canceled and I have been told to order again.

Hence I ordered the same item on 21-Apr-2022. For this transaction also I got the same order Id. Now both the orders I have canceled and have requested for refund from 23-Apr-2022.

I have received a refund for 19-Apr-2022 but have not received a refund for 21-Apr-2022 . Below are the transaction details for the same.

Please do the needful for the refund of the highlighted transaction immediately.

I have been following the same thing for almost a month. Below are the SR's created but have not received a proper resolution yet.

SRIDs created :-
SR ID :SR[protected]
SR ID :SR[protected]
SR ID :SR[protected]
SR ID :SR[protected]
SR ID :SR[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3217
    Pending
    461
    Resolved
    2231
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information