[Resolved] Croma — Refund of cancelled item | |
Dear Sir I ordered robotic vaccum cleaner on 18th June'21, but on 20th June Croma itself cancelled my order citing product is out of stock. But on my account page it is showing product is out for delivery and received an SMS for the same on 25th June. It is showing product will be delivered by 21st June. While calling customer care they are saying your order is cancelled and you will receive an call back in 24 hrs. From last 5 days I am getting same reply. Neither the product is delivered nor the refund is initiated. Was this information helpful? | |
Aug 22, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jul 14, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |
Add a Comment | |
76%
Complaints
3223
Pending
405
Resolved
2289
View all 3223 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Post your Comment