Croma — Regarding product replacement

Address:

Croma, jp nagar, Bangalore, karnataka 560078

Hi, i had bought a Haier 7kg front load washing machine from chroma Bangalore jp nagar outlet on January 2022 and it has a warranty period of 5yrs but now, it has not even been a year and even the EMI also has not been completed but my washing machine had stopped working. On my first complain, the croma assigned a technician but he did not resolve the problem so on the same day i raised another complain but even after 3days i didn't receive resolution then on i have been calling and raising complain for continuous 2weeks but immediately after the call i get a message saying the complaint has been resolved. This is my worst experience. The croma is not giving proper service. The washing machine has completed stoped working and I want a replacement and as soon as possible it's been 2weeks since my complain and no response. This is the worst experience. Order no: SOA[protected]