[Resolved]  Croma — Regarding worst service handling

Address:kansal nursing home Main road muradnagar

I register a complain regarding my split ac around one month back for which they ask me a duration of 10-12 days to provide service due to covid. after a week or so i got a mail that my complained has been closed and servuce has been provided kindlly give feedback. i mentiin in that feedback also that i didnt recive any service. after one day i got a call from croma regarding my feedback. so i yold them i didnt get any service and no one called or show up at my place.

this incidence has repeated thrice with me. including the mail part.

today third time i recive the same mail that i recive the service and complain has been closed...and ...yet here i am...asking to provide service as now one show up or called.yet
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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