| Address: | Pune, Maharashtra, 411041 |
Name : sudhir raut,
Contact no : [protected]
Email id: [protected]@gmail.com
Address : gaytri banglow, ghule nagar sinhgad road, wadgaon bk, pune - 411041
Invoice no.: slf02a[protected]
Date : 25.03.2016
Invoice created by : tejas pardeshi
Item code and description :175825 symphony r/cooler hicoolsmarti
Additional charges details for 1 year ongo warranty : 191196 1yr ongo ew-room coolers 7.5k-10k
Complaint : symphony cooler is not working. It is not startup.
With reference to above i had purchase a symphony cooler on dt 25.3.16 with one year extended ongo warranty. I have given complaint in the month april directly to symphony after due followups they given me a simple answer "we called you so many times, you have not pick up the phone and the case has been closed from our end, we can not give you extended warrenty, for this you may contact to croma"
On 5th may 2017 complaint has been registered with croma customer care register number i. E. [protected]. After so many followups till today 19.05.17 reply received "your complaint is in process our executive will come to visit in your place withing next working day"
Can my issue will resolve?? Or i have to go to consumer court?
I want this item replace.
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