I am writing to bring to your attention a discrepancy in the pricing of a product I recently purchased from Croma.
On February 26th, 2024, I purchased a Samsung S23 Ultra from Croma, and the billing amount for the transaction was ₹93, 700. However, upon checking the Croma website today, February 29th, 2024, I noticed that the price for the same Samsung S23 Ultra has been reduced to ₹89, 990.
This significant price reduction within just a few days of my purchase raises concerns about the fairness of the pricing at the time of my transaction. Given the substantial decrease in the price of the product, I would like to request a fair claim for the price difference.
I understand that pricing fluctuations may occur, but such a significant reduction shortly after my purchase prompts me to seek a resolution. As a loyal customer of Croma, I trust that you will consider my request and provide a satisfactory solution.
I kindly request your prompt attention to this matter and appreciate your assistance in resolving this issue. Please let me know the process for claiming a refund for the price difference or any other appropriate remedy available. Was this information helpful? |
Post your Comment