Croma — Request for the refund of price difference

yashvt

from Jaipur, Rajasthan

Nov 19, 2022

Address:

Jaipur

I received my iPad 9th Gen order from croma on 16th November 2022, priced at Rs. 29900 (excluding 3000 cashback using HDFC Card cashback) and within three days the price of the product dropped to Rs. 27990. So I am requesting a refund of the price difference now.
Product Id:: 243606
Order ID:[protected]
Invoice No. SLA283EC9831499

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Croma Customer Care

from Mumbai, Maharashtra

Nov 20, 2022

Verified Support

Hi Yash, we are sorry for the hassle you have faced. We have forwarded this issue to our concerned team, and we will get back to you with an appropriate resolution at the earliest. We really appreciate your patience in the interim.

Croma Customer Care

from Mumbai, Maharashtra

Nov 21, 2022

Verified Support

Hello Yash, please be advised that the cost/offers are day specific and driven by brands or multiple other factors. We assure you that we are always trying to provide our customers with the best possible deals. If you require further clarification on this concern we request you to please visit the Croma Retail outlet near you.