[Resolved] Croma Retail — Fraud by CROMA retail online | |||
Hi, I ordered LG Optimus G Pro GSM Mobile Phone (White) SKU: 178372, on Dec 13, 2013, My order no. is SLE002EC0002056. I purchased this product because of good configuration shown on website (having 32 GB internal memory) and good price and my trust on TATA group. But because of small money they have broken my trust. The product I purchased and the product I have received are different as I ordered for 32 GB Phone model but I received 16 GB model. (see attached snapshot of website) When I complaint, they called me and told very rudely that They will not change product as they have only 16GB model. Kindly help as I purchased this phone because of 32 GB internal memory only. Regd. Jyotsna Verma Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Dec 21, 2013 Updated by Shahzad Khan Hi, Another worst experience... Just received a call from Croma/Mr. Venkat Murli (+[protected], He was saying that they will not replace my phone as they have only 16GB product right now. He said (rudely): "Either use this 16 GB product or ask for credit note as there are a lot of customers like you." Great!! Due to some of you, people have begun to HATE country's most trusted TATA GROUP. When I ask his Manager's name/contact no., He told that he is not authorized to say his manager's name, Why ???? Why is it so confidential ?? Why are they hiding like Thieves ?? Aren`t they ?? I have to use this product only as they are not going to change my product with 32 GB. @Mr. Joshi: Is it too hard to run this project honestly??? Thanks  | |||
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