Croma — S20 FE 5G delivered last year manufactured mobile with 0% battery and old OS

M K Rajesh

from Mumbai, Maharashtra

Jun 21, 2022

Address:

Mumbai

Marketed for S20 FE 5 G Android 12 OS. Shown recent manufactured. Billed. While opening and taking delivery, Marketting officials behind me distracted me and in the name of Marketting screen guard and after taking delivery shocking to see 0% battery 7 months old manufactured item with Android 11 OS.

Telephonic complaint simply received and got message as resolved without any resolution. When insisted for CCTV footage they showing deliberately up to certain time I.e just before the Marketting officials distracted my attention.

Paid full amount and got last year manufactured piece with old android OS.

Rude behaviour and refusing to exchange. TATA name being misused by some cheating girls.

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Croma Customer Care

from Mumbai, Maharashtra

Jun 28, 2022

Verified Support

Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

Croma Customer Care

from Mumbai, Maharashtra

Jun 28, 2022

Verified Support

Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.