[Resolved] Croma Service — Washing machine service | |||
I have purchased most of the house holding from croma, my registered numbers are [protected] & [protected]. Past 2 weeks i was behind the croma for the service of my washing machine and till date it is not happened. The washing machine manufacturers keep away from since it is under extended warranty. It’s very bad experience i am facing from the customer care when i cal them, and even they are not taking any action in this regard. My complaint id:1980220. Alwin m varghese Ph: [protected] Was this information helpful? | |||
May 29, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
My complaint id is MUM010316FS00018 on 1st march, 2016 for washing machine. it is very disappointing experiance with Croma Service. the Service person goes with assurance of return with required part within 5 days, but still today he never returned and no call back from croma, just the person vanished.
in between i called croma two times but poor responce from the executive stating that he will send reminder to service department and i will get call back within 24 hours.
Now i dont have any option other than scrab the washing machine since i am not using it from about a month. please suggest any washing machine repairing persone from Thane, Mumbai, my mobile no. is [protected]
in between i called croma two times but poor responce from the executive stating that he will send reminder to service department and i will get call back within 24 hours.
Now i dont have any option other than scrab the washing machine since i am not using it from about a month. please suggest any washing machine repairing persone from Thane, Mumbai, my mobile no. is [protected]
Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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