[Resolved] Croma — skullcandy uprock chelsea headphone (blue)

Prasad Anchan

Address:	401107
Website:	Croma

I feel sad to say that croma doesn't care for its customer. I had ordered a skullcandy uprock chelsea headphone (Blue)
(Order no[protected] but it seems the store does not have the stock, than why the hell you people mention that its available and will deliver on a specific date and charging me rs 99/- for the the delivery. I have transferred the amount in cad$ and the amount has not been reversed. This is very bad thing to to say that the customers are fooled through digital marketing by croma.

I have not received any reply nor my amount back from croma.

Unsatisfactory service by infinity retail ltd - croma (Tata sons)

Delivery options
Express shipping
Payment details
Paid by credit card

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Aug 13, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

suraj kondilkar

from Mumbai, Maharashtra

I have purchase an laptop on10.08.2017 from croma store from lower parel, phnoix mill compound, it has an problem on led display and its display is not working properly, so i want it to be replaced and new one should be given.please look at this complain properly and it's my request to be replaced an New one laptop.

Thank u

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at [email protected]. They will assist you with the resolution of your concerns.