Croma — SLE004EC6946192 - GST not paid by Croma!

Croma — SLE004EC6946192 - GST not paid by Croma!

A anandsmittal Sep 6, 2022 Sep 7, 2022 This thread was updated on Sep 7, 2022

This is regarding the Order Id:[protected]Invoice: SLE004EC6946192). The bill is reflecting the details for GST which was provided during the ordering process, but Croma team did not pay and update the same on GST portals so I am also unable to claim the same against my GST number. I've sent hundreds of e-mails, called a number of times but the team replies without even reading the details, they come back with absolute irrelevant non-sense replies like - we cannot add GST after the purchase is done etc. which is not what I am asking at all. I've tried everything and lost hope with the worst support team I've dealt with in my life. Was this information helpful? No (0) Yes (0)
Croma customer support has been notified about the posted complaint.
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Croma Customer Care

from Mumbai, Maharashtra

Sep 7, 2022

Verified Support

Hi, we have made a note of your concern and your order details. We will certainly look into this and get back to you at the earliest.

Croma Customer Care's response, Sep 14, 2022

Verified Support

Hello, as per the update from our team we understand that the GST number was not mentioned during the billing process, hence we will not be able to provide you with a GST invoice.