[Resolved]  Croma — Sold Echo Show 8 to me based on false feature

Address:

Croma, Varthur Road, Palm Meadows, Siddapura, Uttarahalli Hobli, Bengaluru, Karnataka

Hi. I purchased "Echo Show 8" on[protected] around 9PM. While purchasing, I'd shared my one strong requirement that this product's speaker part should run on battery and they gave me assurance. But I didn't cross-checked it having faith on Croma as for last 2 months I've been constant customer of Croma.

But when I found that feature missing, the 2nd day night on[protected], I again visited the store with this complaint. But they defined to replace this product with any other product that I was ready to take as this product was useless for me as not having battery.

The representative said you should have tested the product here before leaving the store. But How can it be possible to check every features in the product before leaving the store. Not practical even for the representative.

I'm really disappointed as I was very much clear about my requirement. But they are not ready to listen.

The tag LINE about CROMA something-- "WE HAVE EXPERTS. TALK TO THEM" but they're expert for how to make people fool.

I know only one thing. I was VERY VERY CLEAR ABOUT MY REQUIREMENT and even after explaining to them, why they didn't tell the truth about the product.