[Resolved]  Croma — Split A/C

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I bought an Super General Split A/C from CROMA store, Logix Mall Noida with invoice number SLF02A[protected] on 13th Feb 2017.

The person from Super General came and installed the A/C .

On 25st of March when we start the A/C it was not working, we called up CROMA for the issue and they gave us a request number HUP310317FS00006, even after that no body came . After having serious chat with their store manager they send a person and then we came to know that GAS had leaked.

We asked for the replacement they said it will be fine and the gas was filled, although it was never up to the satisfaction .

On 14th April the water started coming for the indoor unit (), this is really life threatening .

I called Mr Shahazd, he said that he is being transferred and he gave me a new number of Mr Raman, which is always either switched- off or not reachable .

I want he repalcement of the Unit, this is really very sad affair of state CROMA store, they are not at all bothered to give the customer service . There store managers behavior is also very rude.
I would request you all to please don’t buy aything from CHROMA