[Resolved] Croma — Split ac with 3 year extended support | |||
Hi, We have purchased croma brand split ac 1.5 ton with extended 3 years. the croma technician installed the carrier in neighbors sunshade with so 4000+ rs additional charges and the installation was not proper Inspite of repeated complaints. No action has been taken all the tickets are closed without proper confirmation from us. And pathetically the customer support personnel give lame excuse and lie customer mobile not reachable. Inspite of giving alternate number. There is no action. My latest complaint number.. CHN100615FS00005 SLF02A[protected] Thanks Was this information helpful? | |||
Jun 1, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||
2 Comments | |||
Comments
Hi
It's 3 months now no action. Has been taken still the carrier. Is placed in neighbours. House.. May I know when the request wIll be completed?
Thanks
Guhapriya
It's 3 months now no action. Has been taken still the carrier. Is placed in neighbours. House.. May I know when the request wIll be completed?
Thanks
Guhapriya
Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
76%
Complaints
3222
Pending
405
Resolved
2289
View all 3222 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma