[Resolved] Croma — sr[protected] - ac installation

rakshithsv

from Mumbai, Maharashtra

Address:	400610
Website:	www.croma.com

I purchased an ac through croma (R-mall, thane, maharashtra) on monday (14th may, 2018) and it got delivered on 15th may, 2018. From 15th may onwards, customer care is telling me that the installation will happen soon.

This company has the worst customer care services. I hope my issue will be resolved soon.

For others, please do not buy from croma if there is a dependency on the appliance with croma (Like installation).

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Jun 1, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Lekmo Mt Boyzz

from Delhi, Delhi

I’ve been calling for AC repair since 28th of April but not a single action is taken till now and today is 14th of May... so I compliant to consumer care about this slow action and they gave me this code 730306.. is

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.