[Resolved] Croma — super general fridge

[email protected]

from Tezpur, Assam

Address:

Ghaziabad, Uttar Pradesh, 201011

I had purchased above fridge from croma store pacific mall ghaziabad on 02.8.18 which was delivered on 02.09.18 and installed on 03.09.18. After installation i am observing following:
1. Cooling of the fridge is not effective.
2. Color ordered was not delivered.
3. There is provision of two vegetable tray whereas only one delivered.
4. No ice tray keeping provision.
5. There is scratches in body during transport.
6. No side tray in refrigerator.
7. Product is two star rating whereas i promised four star rating.
I am not satisfied with the product. May kindly arrange replacement with suitable other brand. S. R. Dixit. [protected]

+1 photos

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Oct 23, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Croma Customer Care's response Dear S. R. Dixit,

We are sorry for an unpleasant experience. We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter

Verified Support

Sep 18, 2018

Croma Customer Care's response Dear S. R. Dixit,

We hope your issue has been resolved now. Please feel free to contact us in case you need any further assistance.

Croma, Making Every Day Brighter