[Resolved] Croma — super general portable ac

Saranya Selvapandiyan

from Chennai, Tamil Nadu

Address:

600100

I bought super general portable ac 6 weeks back from croma in phoenix market city chennai. The sales person convinced me about the product and sold the product to me. But i am completely dissatisfied. The product has no value for money. It does not cool the room like promised. Highly dissapointed and dissatisfied. I am a director of an e-commerce platform. If i were the company i would satisfy my customer need rather than increasing the frustration o[censored]ndergoing process. Kindly give me a solution, exchange or credit the money back. So that i dont file a complain legally. The croma store is not providing me proper response on this.

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May 31, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday

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Comments

sandeepboss

from New Delhi, Delhi

Hello Croma

i'm sandeep kumar one of your customer. i bought a led from you in month january 2019.

we are facing some technical issue with tv it's sometime goes to shut down automatcally and some display dirt issue.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.