[Resolved]  Croma — tata croma hopeless service

Address:

Mumbai City, Maharashtra, 4000104

My murphy richards iron which was in waranty stopped working i went to tata croma stores malad infinity mumbai on 23th july 2017 but the customer care person asked me to launch complaint at murphy richards saying that they cant launch complaint.. Hence on 24th i launched complaint at murphy richards complaint no 12315063 same day i launched complaint with tata croma customer care case no bow250717fs00300 the technician came on 25th repaired the iron n in repair he broke the iron part n went in the repair he actually ruined te iron cause now the iron is water inserting cap is broken n it gets over heated due to which i burned by shirt.. The heating plate also turned black n is ruined pics attached... Now inspite of calling the croma guys twice daily its around 4 days still no response from them on this.. Around 7 to 8 times i called only case gets registered but no action taken yet.. Please assist me to get the iron replaced.. My contact no is [protected]